State of Emergency Declaration for the Township of South Frontenac: COVID-19 Infectious Disease

With evidence of community spread of COVID-19 in the KFL&A region, the Township has determined an emergency exists within our municipality that places our residents and communities at risk. This declaration implements the emergency plan of the municipality and will help protect the health, safety, well-being and property of our residents. This decision was made in consultation with the Township’s Emergency Control Group, KFL&A Public Health, and other Mayors in the region. This declaration of a state of emergency is effective as of 1:00pm on Thursday March 26, 2020 and will remain in effect until further notice.

Do You Have a COVID-19 Question for Council?

South Frontenac Council wants to ensure that residents feel equipped with the information they need during this difficult time. In an effort to alleviate some of the stress surrounding the pandemic, the Township has set up an online form for submitting your questions to Council.

Council will make its best effort to answer the most common or pressing questions at its public Council meetings (currently being live audio streamed) and will add questions and answers to our to this page under the title, Frequently Asked Questions.

Please submit your questions related to the COVID-19 pandemic by clicking the link below:

Submit a Question

Frequently Asked Questions (FAQ's)

Please click the links below to view the frequently asked questions submitted through our website, and reviewed and answered during Council Meetings. 

 COVID-19 Resources for Businesses 

Please visit the Frontenac CFDC's or County of Frontenac's Website below for additional COVID-19 information, as well as local, provincial, and federal resources for businesses.

COVID-19 Response: Updates to Service Delivery

While our offices and facilities remain closed to the public, most municipal services will continue to be delivered and public communications via telephone and email remain in place during regular business hours. The Township has issued several Public Services Announcements over the past two weeks regarding updates to service delivery - those announcements can be found below, as well as general information about each department.

Building and Planning Services

  • Effective Wednesday, March 17, 2020 at 4:30 pm, the Planning and Building department will no longer be receiving the public in person, but will continue to accept communications via email, phone and online intake form on our website. 
  • The Township remains in regular contact with our partner agencies, including the Conservation Authorities, KFL&A Public Health, and Provincial Ministries regarding their role in the processing of development applications. Changes in agency operations means the Township may have limited ability to process some applications.
  • Building and Planning staff will remain available to respond to inquiries and assist in the processing of applications via phone and email. Pre-consultation meetings for planning matters will continue to be scheduled but will occur via telephone. Customers are strongly encouraged to utilize the in-take forms on the Township website to initiate these inquires.
  • South Frontenac Building Inspectors will continue to conduct inspections, but will be following a new inspection protocol given current social distancing recommendations. These changes include:
    • Inspectors will not engage in interpersonal contact at sites
    • Prior to attending sites, staff will inquire if any persons on the site or related to the site are exhibiting symptoms associated with the COVID-19 virus have been exposed to a probable case of the virus, or are in self-isolation.

Treasury Department

  • Effective March 17, 2020, the Treasury Department offices at 4432 George Street in Sydenham will be closed to the public until further notice. Treasury Department staff will remain available to respond to inquiries via email and phone. Any forms or cheque payments can be mailed into the office or dropped off at the Front Door Drop box located at 4432 George St., in Sydenham. 
  • The deadline for payment of the Interim Tax bill (originally March 31, 2020) has been extended to May 29, 2020. 
  • We are encouraging payments to be made through online banking, by mail or through credit card payments. Visit our website for more information.
  • Please visit our Property Tax or Utilities page for more information on financial measures taken by Council to alleviate the financial burden experienced by residents during this time. 

Public Works Department

  • Effective March 17, 2020, all Public Service Offices & Garages will be closed to the public. Administrative Staff will be available to respond to inquiries via phone and email.
  • Roads and outdoor staff will continue to maintain Township roads, bridges and other structures.
  • Garbage and Recycling will continue to be picked up on the regularly scheduled days. Garbage and recycling pickup is available curbside to all residents, including at the end of private lanes. Should you have any questions, please contact our Public Services department at 613-376-3027 ext. 4331.
  • The Portland, Loughborough, and Household Hazardous waste sites will reopen the week of May 4th, 2020. Please see our Landfill Page for more information. 
  • As announced on Monday, March 16, 2020, all Recreational facilities have been closed to the public until further notice.

Your cooperation, diligence, and patience is appreciated during this time. It is the goal of Council and staff to continue to provide quality services to the public, while keeping residents and staff safe, and to help slow the spread of the COVID-19 virus.

Keeping South Frontenac Healthy: COVID-19 

The 2019 novel coronavirus or COVID-19 has continued to evolve globally, and as such South Frontenac Council and Staff want to ensure the health and safety of all residents.

In order to keep residents informed and healthy, the township will be introducing a variety of measures in our facilities and sending out information through our website, social media, and newspaper outlets to ensure that residents have the information they need to keep their families healthy.

What is COVID-19

Coronaviruses are a large family of viruses that can cause illnesses ranging from the common cold to more serious respiratory infections like bronchitis, pneumonia or severe acute respiratory syndrome (SARS).

Coronaviruses are spread mainly from person to person through close contact, for example, in a household, workplace or health care centre.

Some human corona viruses spread easily between people, while others do not.

Your risk of severe disease may be higher if you have a weakened immune system. This may be the case for:

  • older people
  • people with chronic disease (for example, diabetes, cancer, heart, renal or chronic lung disease)

How to Protect Yourself

Coronaviruses are spread mainly from person to person through close contact, for example, in a household, workplace or health care centre. 

There is no vaccine available to protect against the 2019 novel coronavirus.

There are everyday actions that can help prevent the spread of germs that cause respiratory illnesses. Take these everyday steps to reduce exposure to the virus and protect your health:

  • wash your hands often with soap and water or alcohol-based hand sanitizer
  • sneeze and cough into your sleeve
  • avoid touching your eyes, nose or mouth
  • avoid contact with people who are sick
  • stay home if you are sick

If you are travelling to an area known to have cases of coronavirus, be sure to avoid:

  • high-risk areas such as farms, live animal markets and areas where animals may be slaughtered
  • contact with animals (alive or dead), including pigs, chickens, ducks and wild birds
  • surfaces with animal droppings or secretions on them

Symptoms & Treatment

Symptoms range from mild – like the flu and other common respiratory infections – to severe, and can include:

  • fever
  • cough
  • difficulty breathing

Complications from the 2019 novel coronavirus can include serious conditions, like pneumonia or kidney failure, and in some cases, death.

There are no specific treatments for corona viruses, and there is no vaccine that protects against corona viruses. Most people with common human coronavirus illnesses will recover on their own.

You should:

  • drink plenty of fluids
  • get rest and sleep as much as possible
  • try a humidifier or a hot shower to help with a sore throat or cough

For further information about COVID-19 testing, see the KFL& A Public Health website. 


March 12, 2020 Message from Chief Medical Officer of Health - Enhanced Public Health Measures for COVID -19

The above information and additional information on COVID-19 and its status across the globe can be found on the Province’s website at

For updates on the outbreak, self-monitoring, social distancing, symptoms and treatment, being prepared and travel advice and Canada’s response, visit:

The Township of South Frontenac is dedicated to providing the community with educational information and updates that will help to keep staff, residents, and visitors safe.

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