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For Immediate Release
South Frontenac, ON, June 23rd, 2020 –In the spirit of transformation and in an effort to modernize and share services, the Frontenac Municipalities have joined together to look at ways that the municipal services that residents rely on may be delivered more collaboratively and effectively.
The Frontenac municipalities are working with a team of consultants from StrategyCorp to undertake this service review. Through staff and Council input, the consultants have identified ten (10) potential high-impact improvement opportunities – five (5) that focus on improving internal operations and five (5) that improve resident-facing services. Each of these initiatives would foster innovation, improve efficiency, and promote collaboration to deliver even better services for Frontenac residents. Now that these initiatives have been identified, the next phase of work will be to create business models to bring each initiative to life for Council’s consideration.
To make sure municipal services continue to meet the needs of Frontenac residents, it is important to get public input and feedback. For this reason, a public survey is being released so that residents can share their thoughts on what is most important for the Frontenac municipalities going forward.
“As our community grows, the demand for municipal services changes, and this poses challenges for Council and Staff,” noted Mayor Ron Vandewal. “In order to meet those changing needs and provide improved services while achieving value for our taxpayers, Councils across the Frontenacs' are looking at ways we can work together. Your feedback on this survey will help us determine where to focus our efforts, and what services South Frontenac residents value most.”
This survey will be open until Monday, July 6th at 11:59 PM and can be accessed here, or by typing in the following link: www.surveymonkey.com/r/Z66VJMD. It should take around ten (10) minutes to complete. Your participation in this important project is greatly appreciated. If you do not have access to a computer, or would like assistance with completing the survey, please feel free contact the Township offices.
“We have an opportunity here to change the landscape of how municipal services are delivered to the public, locally and across the region,” explained Neil Carbone, Chief Administrative Officer. “Collaboration with our neighbours, seeking input from residents and front line employees, and being open to new ways of doing things are just some of the ways we can make that happen.”
The Frontenac Municipalities working on this service delivery eview include the Townships of South Frontenac, Central Frontenac, North Frontenac, Frontenac Islands and the County of Frontenac.
For more information about this project, please contact our office at 613-376-3027 or visit our website: www.southfrontenac.net .
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Neil Carbone,
Chief Administrative Officer
613-376-3027 ext.2225
ncarbone@southfrontenac.net
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